First, you will check in at reception and complete basic computer tests that measure your typing speed and English grammar skills. If you pass those, you will do a short role-play scenario where a recruiter pretends to be a customer to see how clearly you speak and how well you handle pressure. Finally, you will have a one-on-one interview with a manager to discuss your background and your flexibility for shift work, after which successful candidates undergo a standard criminal and credit background check before receiving a job offer.

The interview went amazingly well.I really enjoyed the conversation. I enjoyed the discussion and left feeling very enthusiastic about the opportunity. At the end I was excited about the opportunity."