I was contacted by a very polite and helpful hiring manager for a 20-30 min phone interview about 2 weeks after I sent in an application. About 10 min was questions about my experience/resume and then there was an overview about the position and their hiring process (they were trying to find people to start ASAP so it was pretty accelerated). At the end of the phone interview we set up an actual interview in their Boston office for the following week. I met with three employees, two upper level managers and one senior associate community manager. All of them were were actually a pleasure to speak with, and their passion was contagious. Mostly asked questions about my internship experiences, and what they did as a company. A couple of questions repeated through each of the interviews and there were definitely some common themes (like communication with your team). Parts of the interviews were conducted in Spanish, and afterwards there was an hour-long demo project where I had to read a couple of pages of community members' responses to a question and analyze them (all in Spanish). The only negatives about the process weren't that I didn't get hired (they found some people with more prior research experience) but the fact that I had to harass them to find out if I had been hired or not (they told me they'd get back to me in 48 hours, I called them after a week of hearing nothing). The hiring manager left me a message saying he'd be happy to give me some feedback on my interview (it was nice of them to give feedback), but it took 2 weeks of me leaving messages on his answering machine until I finally got in touch with him and got some feedback. Moral of the story: Super responsive before the interview, but I was pretty much ignored afterwards. Not a pleasant experience.

Emailed HR about an open position. Received a response asked to provide resume and cover letter. Did not hear a response for a week. Emailed again and got a response from another HR representative. Set up an interview. Interview went fine, not too many hard questions. At the end of interview, HR representative told me that the position was already filled and that he likes talking to young people. Told that I would kept informed of new openings and to email him with a followup. Received no response. Highly unprofessional