Me postulé en línea. Acudí a una entrevista en Burberry (Londres, Inglaterra) en ago 2014
Entrevista
i was called for a telephone interview. they asked me to describe a situation with a difficult customer and how i handled it. they asked what a luxurious customer experience would look like and how i would treat people.
Preguntas de entrevista [1]
Pregunta 1
in the end they sent me an e-mail giving me 20 minutes to reply to an email forma customer, who asked bout opening hours of a closest store to a certain location and whether they sold menswear there
Me postulé en línea. Acudí a una entrevista en Burberry (Leeds, England) en ago 2021
Entrevista
Before the interview, we had to create a mood board showing our own personal style. In the interview we spoke about this and about the customer service role. It was all online as it was during COVID.
Me postulé en línea. Acudí a una entrevista en Burberry en ago 2017
Entrevista
Telephone chat about the role for around 15 minutes and then I was invited to complete an online video interview. If you're successful at that stage you're then invited to an actual telephone interview and then an assessment centre, and then training takes place in London with all expenses paid.
Preguntas de entrevista [1]
Pregunta 1
Why do you want to work for Burberry?
Do you have any holidays booked?
How long will your commute be?
What is your expected salary?
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Burberry (Hong Kong) en mar 2016
Entrevista
I applied this position online at Burberry career website. One month after the my application, I was invited to attend a interview by email. The interview consists of three session: 1.Group interview 2.Written Test 3. Individual interview. The e interview is nice in the way that they tried to have better arrangement for me even I needed to leave early at the end and skip the individual session.
Preguntas de entrevista [1]
Pregunta 1
Group Discussion: What is luxury customer service? How would you describe Burberry? Give solution based on scenario.
Written test: Reply three customer emails.