I interviewed for a Solutions/Presales role at Braze and overall had a positive experience with the interview process. The recruiting team was communicative, organized, and transparent about next steps, which I appreciated. The process included conversations with recruiting and team members, with a strong focus on my background, discovery approach, technical understanding, customer-facing experience, and how I think through business problems. The interviewers were professional and seemed genuinely interested in understanding both my experience and how I would approach the role. What stood out most was that the conversations felt thoughtful rather than overly transactional. The team asked practical questions related to the role, and I felt the process gave me a good sense of the expectations, company culture, and what success would look like. That said, the process was fairly involved, so I would recommend candidates come prepared with strong examples of customer discovery, storytelling, cross-functional collaboration, and how they have influenced deals or technical evaluations in previous roles. For presales candidates specifically, I would also be ready to speak clearly about how you qualify pain, tailor demos, handle objections, and connect product capabilities back to measurable business outcomes. Overall, I had a strong impression of the people I met and felt the process was professional, structured, and respectful.