Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Blue Bottle Coffee (Palo Alto, CA) en ago 2022
Entrevista
30-minute zoom interview with store manager (during covid so process may have changed). the process was very simple and there was only one interview. no prior barista experience was required so I was mainly asked about my resume, asked to explain interesting things that stood out to him
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a customer who is really upset?
Acudí a una entrevista en Blue Bottle Coffee (New York, NY)
Entrevista
Nice guy, simple customer service questions, took around 10-15 minutes. High turnover rate depending on the season so asks about your availability. I had previous work customer service and volunteer experience but pretty straight forward.
Acudí a una entrevista en Blue Bottle Coffee (San Francisco, CA)
Entrevista
it was a pretty standard interview, only 30 minutes and asked a lot of questions on these glassdoor reviews. i got final offer letter one week after interview. they're hiring at a lot of locations in san francisco.
Preguntas de entrevista [1]
Pregunta 1
when was a time you've had great service as a customer?
The first interview was a brief screening phone call. Second was in person at the cafe with the store manager. Provided an overview of the location, asked 4-5 questions, and then allowed me to ask follow-up questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you went above and beyond for a customer.