I applied online for a position in the Austin office. Within that same week I was sent a link for a video interview. The first video interview allowed me to practice my responses before submitting an actual interview for consideration. After the video interview, (again, within a business week) I was asked to complete an assesment. The assessment took me through various simulations and tested me on my multitasking skills and ability to pay attention to detail. After I submitted the assessment, it was about two weeks before I received a phone call from their South Carolina office. Their recruiter wanted me to come to the Austin location for an inperson interview. After confirming that I was still looking for employment, she redirected me to another recruiter within the SC office to set up an interview time. Subsequent to setting up a time, I received an email detailing with whom I'd be interviewing with, the benefits package (no salary), and information about the company. The actual inperson interview was 3 hours long. I spoke with a recruiter from the SC office via video conference and then was escorted to shadow someone for the role I was applying for. Shadowing was a great experience, I got to speak with someone who wasn't necessarily trying to sell the company. She told me pros/cons of the job, took me through the resources I'd have access to, and answered any questions that I had. The next round included a video conference with two managers from the SC office. That lasted about 45 minutes. Then I had another video conference with one manager from the SC office. That lasted about 30 minutes. I did not get to meet with any managers from the Austin office. For the most part, the people were easy to speak with. They were very transparent about the training timeline, job expectations, and time requirement both within and outside of regular work hours. Honestly, if the pay were higher (the pay is great, I just needed more) I would have accepted the position.