Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Bath & Body Works (Toronto, ON) en sep 2017
Entrevista
Basic questions about previous customer service experience, organization, and merchandising. It will be beneficial ( if you have no stock experience) to correlate your customer service experience (ex. working in a face pace environment) to ho it can be useful or stock related.
Preguntas de entrevista [1]
Pregunta 1
Tell us about your experience in regards to stock and merchandising.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Bath & Body Works en abr 2019
Entrevista
The interviewer was a very friendly person who made it easy to have a conversation with. The interview took place in her office in the back of the store. She scheduled my interview at a time when the store was dead in order to give me as much time as possible. Quick tip: if they ask you if you have any more questions, SAY YES, and ask them questions about the job and things you're curious about related to the job!
There was a group interview in which 5 of us were asked questions and were all given an opportunity to respond. The interview lasted less than 30 minutes. After receiving a call back, there was a group training process with the other people from the interview who got called back.
Preguntas de entrevista [1]
Pregunta 1
They asked us each for an example where a customer was not satisfied and how we dealt with it.