Firstly, I submitted an online application via their website with my CV and cover letter and also answered the following questions: ‘Please tell us why you’re applying/Please describe any relevant experience/Information to support your application’. The next stage was a Hirevue Video Assessment which took approximately 15-20 minutes (I did the questions consecutively but you could pause in between if you prefer). Then the next stage was a 30-40 minutes Teams call with 2 managers from the Client Services team. This interview was competency based and involved a set format: firstly a conversation around my application and previous experience to date, then questions focusing on key areas of the role, including my understanding of the role, as well as motivations/interest in the role and company, and finally questions around the company values. I was really impressed with the overall interview process - everyone I was in contact with via email and during the interview was very polite, friendly and amenable. The contact between each stage of recruitment was also quick and cordial which I really appreciate - especially as ghosting during job applications can be common.