There were mutiple interviews Technical Round 1 was on below topics Frontend Technology REST API / HTTP Database Queries TCP / IP (including SSL / TLS) SSO / SAML Logs / Debugging (Source Code) Technical Round 2 was on Your methodology in troubleshooting a customer issue Your approach in addressing customer concerns Your level of curiosity to seek out information Round 3 was Values Interview Round 4 was Manager interview

The first phone interview with the HR team to go through the experience and answer some basic questions in terms of cloud, system and network in the technical interview with 2 cloud engineer go through a bunch of tech questions

They seem to have a very set process of two technical interviews, a manager interview, and a values interview. Each interviewer followed a set list of questions they were required to ask. They didn't explore any details about other past work experience or technical knowledge outside of the specific questions on the list. 3/4 of the people I interviewed with had been there for less than a year, seems like they have a lot of new people in the support team. The recruiters were good at keeping in touch throughout the interview process until after the 4th interview. I sent a follow up email after a week and didn't hear back until over a week after that. The recruiter then scheduled a follow-up call two days in advance which got my hopes up. Why would they scheduled a 30 min call just to tell me I didn't get the job? Well it turns out that's exactly what happened. They shared some of the feedback from the interview process which was ok. I would have preferred if they just sent me an email earlier to let me know I didn't get it. In the end it was another tiring interview process dragged out for 2 months with no offer. Maybe next time.