Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Asurion (Brownsville, TX) en nov 2014
Entrevista
they ask you basic questions, just demonstrate courteousness empathy and concern on all your responses. if you have prior customer service experience you should be fine nothing extraordinary. if you have any common courtesy you have nothing to worry about, just have manners.
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Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Asurion
The interview process for the customer service position started with a phone screening where they asked about my availability, background, and basic customer service experience. After that, I was invited for an in-person (or virtual) interview with the hiring manager. During the interview, they asked behavioral questions like how I handle difficult customers, how I stay calm under pressure, and how I work as part of a team. They also gave a few scenarios and asked how I would respond. The whole process was straightforward and focused on communication skills, patience, and problem-solving. I heard back shortly after with next steps.
Me postulé a través de un reclutador. El proceso tomó 3 días. Acudí a una entrevista en Asurion (Houston, TX) en feb 2025
Entrevista
The entire process was a virtual process. They simple questions about your availability and then took a short assessment. Once you completed that then you had and interview with a recruiter.
Preguntas de entrevista [1]
Pregunta 1
Give me a time when you had to upsell in previous job?
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Asurion (Bogotá, Cundinamarca) en ago 2024
Entrevista
It was an easy interview, they ask for experience details and then a little sales role-play. The interviewer was pretty cool, they ask also for the way you handle calls and sales management tools.