Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Asurion (Houston, TX) en dic 2014
Entrevista
Did an application online at 11pm at night, and received an email at 10 am next day to set up an over the phone interview. Very simple questions, basically about work experience. After the phone interview, i had a face to face with the Supervisor, and HR. Last, i had a panel interview with 2 more supervisors, where they watch me and 15 other applicants interact with each other.
The interview process for the customer service position started with a phone screening where they asked about my availability, background, and basic customer service experience. After that, I was invited for an in-person (or virtual) interview with the hiring manager. During the interview, they asked behavioral questions like how I handle difficult customers, how I stay calm under pressure, and how I work as part of a team. They also gave a few scenarios and asked how I would respond. The whole process was straightforward and focused on communication skills, patience, and problem-solving. I heard back shortly after with next steps.
Me postulé a través de un reclutador. El proceso tomó 3 días. Acudí a una entrevista en Asurion (Houston, TX) en feb 2025
Entrevista
The entire process was a virtual process. They simple questions about your availability and then took a short assessment. Once you completed that then you had and interview with a recruiter.
Preguntas de entrevista [1]
Pregunta 1
Give me a time when you had to upsell in previous job?
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Asurion (Bogotá, Cundinamarca) en ago 2024
Entrevista
It was an easy interview, they ask for experience details and then a little sales role-play. The interviewer was pretty cool, they ask also for the way you handle calls and sales management tools.