Me postulé en línea. Acudí a una entrevista en Armstrong (Butler, PA) en jun 2016
Entrevista
the interviewers were pleasant and transparent. The interview consisted of a good mixture of technical and personality questions. In addition the interviewers were honest about call volumes and the training process you would have to complete before handling calls independently.
Preguntas de entrevista [1]
Pregunta 1
give me a time when you had to interact with an irate customer and how you handled the situation.