Me postulé a través de una recomendación de un empleado. El proceso tomó 2 semanas. Acudí a una entrevista en Arizona State University (Tempe, AZ) en ene 2018
Entrevista
Simple interview process with Area/Center manager.
Mainly questions about personality, customer service, handling unknown situations. For example:
- Handling a mock call (Answering the phone correctly and courteously)
- Improvisation if a computer system isn't working.
- Being able to tell a student that you don't know something and how to get back to them.
Preguntas de entrevista [1]
Pregunta 1
Q: How would you answer the phone if someone called this center?
Q: Have you had any customer service experience in the past?
Acudí a una entrevista en Arizona State University (Tempe, AZ)
Entrevista
I received a email to fill a google form and then had to do a zoom interview with the hiring manager and one student employee for 30 minutes explaining why i was fit for this role