Me postulé en línea. Acudí a una entrevista en Apple (Canton, GA) en jun 2015
Entrevista
Just went through the first screening interview today. Will have the next one on 6/27. I first applied on 6/1/8 and had my first interview on 06/19. I was sent an email asking for my interview availability and received a very quick confirmation of interview time. I received the called promptly at the scheduled time. The interviewer was pleasant and I developed a good rapport with her. The questions were very basic with the primary focus being on customer service, first call resolution and metrics.
Preguntas de entrevista [1]
Pregunta 1
Tell me in your own words what the working environment requirements are. Describe the best call scenario as a customer or an agent.
Phone call, followed by a technical interview, followed by a video generated interview. Interesting process, takes a few weeks to hear back but working with apple is work it, great standard there
I first spoke on the phone with a recruiter then scheduled an interview virtually. We role played a series of potential scenarios and they asked some questions. It was pretty straightforward and flowed really smoothly.
Interview questions about culture or apple after that.they check my confidence and trust because it is most important in all company. trust makes us friendly with company and just because of it we all did it very smoothly and enjoy the work