Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Apple (Memphis, TN) en abr 2017
Entrevista
I updated my Apple resume and applied to several AppleCare At Home positions. Two weeks later I received an invitation to a small 5 person group interview.
After passing through that, I received a call for a phone interview with another manager the next day.
The third interview was an in person store meeting with the store manager where we discussed the company culture.
The last interview was with the district or regional manager over the phone.
Once the interview process STARTED, it look about a week with all 4 interviews happening quickly.
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Apple (San Diego, CA) en mar 2026
Entrevista
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Preguntas de entrevista [1]
Pregunta 1
How is your performance measured in your current or previous role?