Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en American Airlines (Los Angeles, CA)
Entrevista
The interview was friendly and quick. The interviewer posed a few customer service-related questions and inquired about our motivation for joining American. You go through an extensive background check after you accept a position.
Preguntas de entrevista [1]
Pregunta 1
Why do you want to be a customer service agent? Why do you want to work for AA?
Acudí a una entrevista en American Airlines (Chicago, IL)
Entrevista
In person, they gave a presentation, then they make sure you’re fine with the pay and job duties, but then to my surprise they didn’t ask many situational questions, only 3, so it wasn’t too hard.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you worked with a supervisor you didn’t get along with, and how did you get by?
Me postulé en línea. Acudí a una entrevista en American Airlines (Los Angeles, CA) en feb 2026
Entrevista
February 10th - Applied Online
February 12 - got an email to schedule an interview
February 19th - onsite group interview
The interview was a 5-10 minute presentation, and then they broke us into groups. They first ask operational questions like, can you work weekends, nights, holidays, etc.? " Then, they only ask 3 questions. I got the offer, and we did the onboarding. If you are clean and you move fast on your pre-hire process, your clearances should come in 3-4 days. But getting a start date takes a while because they wait for everyone to clear the onboarding and background check.
Preguntas de entrevista [1]
Pregunta 1
Tell me when you had to work with a bad supervisor and how you managed it?