Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en American Airlines (Dallas, TX) en ene 2020
Entrevista
Interview process involved questions I had found on Glassdoor and was recorded online. Many of them related to customer service in general or dealing with a difficult customer situation. The interview was a timed on camera interview where you recorded your answers on video during the allotted time. I was offered an in person interview in Dallas but turned it down.
Me postulé en línea. Acudí a una entrevista en American Airlines en jul 2016
Entrevista
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Preguntas de entrevista [1]
Pregunta 1
Name a time you went above and beyond for a customers
Me postulé en persona. Acudí a una entrevista en American Airlines (Dallas, TX)
Entrevista
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Preguntas de entrevista [1]
Pregunta 1
High level Customer service related questions and safety experiences.