Preguntas frecuentes sobre las entrevistas de American Airlines
La duración promedio del proceso de contratación de los candidatos que se postulan para cargos de Customer Service Representative es de 30 días, según las 1 entrevistas enviadas por los usuarios para este cargo. En comparación, la duración promedio del proceso de contratación en general en American Airlines es de 19 días.
Las etapas comunes del proceso de entrevista en American Airlines para el cargo de Customer Service Representative según 1 entrevistas en Glassdoor incluyen las siguientes:
Test de inteligencia (CI): 50%
Entrevista grupal/en panel: 50%
Aquí tienes los cargos más buscados para informes de entrevistas -
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en American Airlines (Chicago, IL) en mar 2022
Entrevista
Initially a group interview. Hosted at a nearby hotel conference room. Two dozen candidates split into three groups to answer questions in this group. Took less than an hour to go around answering; managers were super friendly.
First they assign you an interview, so doesn’t matter if you are available or not, and they don’t tell you when it is until about 5 days before. I scrambled to get my work covered for that day and in an email they tell you to get to the airport 15 min before your time. I get their on time but have to wait at the ticket line to tell someone I’m there. By the time I get to a person, it’s my interview time and it proceeds to take more time for the agent to tell someone I’m even there. At this point I’m late and the supervisor tells me that the manager said I’m late and I’ll need to reschedule. It’s not even 3 minutes past, and I’ve left work early and driven 30 minutes for nothing. They don’t even validate my parking for me, so now I have to pay to park for nothing as well. Don’t bother applying here, it’s a waste of time.
Acudí a una entrevista en American Airlines (Greenville, SC)
Entrevista
The interview process was professional and well-structured. It began with an initial discussion about my background and experience, followed by questions focused on my skills, problem-solving abilities, and how I would handle responsibilities related to the role.
Preguntas de entrevista [1]
Pregunta 1
They asked me how I handle pressure when multiple priorities are competing. It stood out because it directly relates to the pace of the role and how I stay organized and focused
Not much to say, I didn’t get the job. I interviewed online and it was pretty straight forward, but I didn’t like the location I would’ve had to work at, so we didn’t proceed