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      Búsquedas relacionadas: Evaluaciones de American Airlines | Empleos en American Airlines | Sueldos en American Airlines | Prestaciones en American Airlines
      Entrevistas en American AirlinesEntrevistas para el cargo de Home Based Reservations Representative en American AirlinesEntrevista en American Airlines


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      Entrevista para Home Based Reservations Representative

      3 oct 2013
      Empleado anónimo
      Miami, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 5 semanas. Acudí a una entrevista en American Airlines (Miami, FL) en sep 2013

      Entrevista

      Applied online and 2 weeks later received an email about a phone interview. I emailed back stating my top 3 choices of times and date. Had the phone interview and the interviewer was extremely nice and was then told that I would receive an email in about 5 days if I would continue onto the next step. I received the email about 4 hours later that I was invited to attend the f2f interview and to email back confirming my top 2 choices of date and time. They emailed me about 4 times and called once confirming the interview and reminding me to study the domestic codes (along with practice tests and study guides.) When I got to the interview we checked in at a desk and received a name tag and sat at a computer to study for 30 minutes before the interview started. They started with a presentation about the job and the company and then gave us the Domestic City Codes Test. After finished we brought it to the back of the room and waited in the hall way for our name to be called. I was in the first group called with four other people in my group. We were interviewed by 2 managers of the position and after the interview were brought into a room alone to fill out an information sheet and have them scan our identification cards. After that was finished we were free to go. About 8 days later received a call informing me I was offered a position to start at a later training date.

      Preguntas de entrevista [1]

      Pregunta 1

      What do you know about American Airlines, tell us about yourself and why do you want this job?
      Responder pregunta
      6

      Otras evaluaciones sobre las entrevistas para el cargo de Home Based Reservations Representative en American Airlines

      Entrevista para Home Based Reservations Representative

      10 abr 2022
      Empleado anónimo
      Miami, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en American Airlines (Miami, FL) en abr 2022

      Entrevista

      The interview was very quick and efficient to future knowledge, you have to maintain a bubbly character and you have to just be yourself as far as a people person.

      Preguntas de entrevista [1]

      Pregunta 1

      How would describe yourself as a person?
      1 respuesta

      Entrevista para Home Based Reservations Representative

      26 may 2022
      Empleado anónimo
      Winston-Salem, NC
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en American Airlines (Winston-Salem, NC) en mar 2022

      Entrevista

      The interview starts with multiple people in an open area with folding chairs in numerous rows. Candidates are interviewed in groups of 3 by 2 members of management in a conference room. They ask questions for the 3 candidates to answer, record your answer and step a way to determine if you are selected for the role. The entire process was less than an hour.

      Preguntas de entrevista [1]

      Pregunta 1

      What would you do if a customer becomes upset during the time you are trying to assist them? Give an example of a time when this happened to you.
      1 respuesta
      2

      Entrevista para Home Based Reservations Representative

      15 mar 2015
      Empleado anónimo
      Cary, NC
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en American Airlines (Cary, NC) en mar 2015

      Entrevista

      Fairly simple. Domestic City Code test followed by a group interview preceding an off of employment if both the previously mentioned go well. First step of the process is online application. Once the app is done you receive an email to complete a phone interview. The phone interview is done pre-recorded questions asked by a Manager. The phone interview is 5 questions. If you have done well with this process they send you an email with a packet including the city codes to study for the testing stage. You schedule your test via email. City code test is simple. Mnemonic devices work well with memorization. It is about 50 questions and a 75% or better is needed to pass. After, if you have passed the city code test, you schedule your face to face interview. During the face to face interview all candidates are together and they provide more in depth information about the company and the job description. After this you are taken by groups of 4-6 to interview with at least two managers. If you have done well during the interview process, you will be offered the job via email. This takes about 3-5 days. If you are rejected they send a letter via mail.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about a time you had to deal with an irate customer; how did you remedy the situation?
      2 respuestas
      17