Me postulé en línea. Acudí a una entrevista en American Airlines en jun 2025
Oferta aceptada
Experiencia positiva
Entrevista promedio
Solicitud
Me postulé en línea. Acudí a una entrevista en American Airlines (Chicago, IL) en ene 2019
Entrevista
Group interview. The interviewers were very easy to speak with. They made you feel comfortable and not like you were being interviewed. They spoke with us on what the job consisted of, and who they were looking to employ. Seven question were asked. Only remember the few I included below. Overall great interview process.
Preguntas de entrevista [5]
Pregunta 1
Tell us about yourself, and previous customer service experiences.
You will take an online assessment, and if that goes well, then you will be invited to the airport for a F2F interview before a panel, where other people will also be interviewing.
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time when you had a supervisor that was difficult to work with, what did you do?
Group setting
Fire round questions
Each person given a chance to answer
Process of elimination they start to disqualify people on the spot and you will find out if you pass or not
Preguntas de entrevista [1]
Pregunta 1
How do you handle a difficult situation with angry customer ?
Just be yourself, they really love people who has great customer service skills and show that they have great hospitality. Don't make it an interview, try to make it a conversation.