Tell me about a time when you took on something significant outside your area of responsibility. Why was it important? What was the outcome? Daniels, Jessica's message action menu Give me an example of a tough or critical piece of feedback you received. What was it and what did you do about it? Daniels, Jessica's message action menu Describe a difficult interaction you had with a customer. How did you deal with it? What was the outcome? How would you handle it differently? Daniels, Jessica's message action menu Tell me about a time when you went above and beyond for a customer. Why did you do it? How did the customer respond? What was the outcome? Daniels, Jessica's message action menu Describe a time when you had to transition a project you owned to a new owner. What steps did you take to make sure the transition went smoothly? Daniels, Jessica's message action menu Describe a time when you needed to influence a peer who had a differing opinion about a shared goal. What did you do? What was the outcome?