It was great! It was enjoyable and they were very understanding and easy going as it was my first interview process. It was partly in english to grasp my ability to understand and speak English.
The process is very quick and easy. I was JO'd straight away. The management is fluid. I will highly recommend. The benefits are great. The culture is great and happy.
Me postulé en persona. El proceso tomó 1 día. Acudí a una entrevista en Alorica (Santo Domingo)
Entrevista
The experience was straightforward and mirrored what you might expect in the call center industry. There were no surprises—questions focused on relevant experience, customer service scenarios, and how I handle challenging situations. Overall, it was an okay experience without any extraordinary elements.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you overcame a difficult situation with a customer. How would you handle a customer that's upset?
The interview was short. I accepted. Very little training. The interview was by telephone with very little notice and flexibility. Managers came and went with no notice or introduction. Only heard from team lead when corrective coaching opportunities arose.
Preguntas de entrevista [1]
Pregunta 1
How would you feel if you were asked to do something that was against your ethics