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      Búsquedas relacionadas: Evaluaciones de Alorica | Empleos en Alorica | Sueldos en Alorica | Prestaciones en Alorica
      Entrevistas en AloricaEntrevistas para el cargo de Advanced Technical Support Agent en AloricaEntrevista en Alorica


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      Entrevista para Advanced Technical Support Agent

      31 ene 2017
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en persona. Acudí a una entrevista en Alorica en nov 2015

      Entrevista

      Went in to Alorica around 9 A.M. to the HR Office, completed my application online there, was asked to wait in the waiting room and after a little while I was called back for my first interview, then was asked to wait for a little while longer, was called back again, but this time I met with a man who walked me out onto the production floor of the call center where there were tons of people taking calls and that's where my second interview was held. After heading back to the HR Office, I was called back a third time and this was now around 11 or so A.M. where I took a drug test, passed it and then was told I was hired and needed to be back to start my first day of paid training at 3:00 P.M. that same day, signed some paperwork, asked a few questions, and was out of there by noon and back at 3 P.M. to begin my training!

      Preguntas de entrevista [4]

      Pregunta 1

      Do you have any experience or knowledge with cellphones, and if yes, which ones? Android, Apple, Windows, Blackberry, etc...?
      Responder pregunta

      Pregunta 2

      Do you have any previous experience working in a call center?
      Responder pregunta

      Pregunta 3

      How would you handle a situation where an angry customer was saying this or doing this (some kind of rude, or inappropriate thing)?
      Responder pregunta

      Pregunta 4

      What is the difference between sympathy and empathy and can you please give me an example of each in a sentence?
      Responder pregunta