Me postulé a través de una facultad o universidad. El proceso tomó 4 semanas. Acudí a una entrevista en Allscripts (Chicago, IL)
Entrevista
I did a panel interview. I met with 2 managers from a specific dept at the same time (one in person and one was with us in video chat. They asked questions about my former experience with resolving customer issues. They asked for specific examples. Then I immediately met with another manager. Th interviews were pleasant and they went well. I was offered the position a couple weeks later.
Preguntas de entrevista [1]
Pregunta 1
How would you handle a situation where the customer had an issue and would not end the call until the issue was resolved, and you know that it can't be resolved right away?