Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empleadores

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      Alaska Airlines

      Empleador activo

      Información
      Evaluaciones
      Pago y prestaciones
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Evaluaciones de Alaska Airlines | Empleos en Alaska Airlines | Sueldos en Alaska Airlines | Prestaciones en Alaska Airlines
      Entrevistas en Alaska AirlinesEntrevistas para el cargo de Customer Service Agent en Alaska AirlinesEntrevista en Alaska Airlines


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empleadores

      • Cuenta de empleador gratuita
      • Centro de empleador

      Información

      • Ayuda
      • Pautas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de autorización de cookies

      Trabaja con nosotros

      • Anunciantes
      • Oportunidades laborales
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor", "Worklife Pro", "Bowls" y sus logotipos son marcas comerciales registradas de Glassdoor LLC.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información desde adentro.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Entrevista para Customer Service Agent

      19 ene 2016
      Empleado anónimo
      Washington, DC

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Agent en Alaska Airlines

      Entrevista para Customer Service Agent

      28 feb 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Alaska Airlines

      Entrevista

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Preguntas de entrevista [1]

      Pregunta 1

      List one of your best and worst experiences in customer service
      Responder pregunta
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Alaska Airlines (Washington, DC) en dic 2015

      Entrevista

      After an online interview, they asked me to come in for a group interview. Due to cofusion about location, all of the candidates for the job ended up arriving late! (We all had to shuttle from the airport). To speed things up, they gave us the welcoming seminar telling people how hard it is, and what is expected (the metro does not run for the morning shift- so we're all required to have a reliable way to get to work), and some of the difficult aspects of the job. Then they gave all of us a time to meet for our one-on-one interviews. However, they had set up two tables with two employees and interviewed two people at the same time. After the first interview, you were asked to switch to the next employee while the other candidate does the same. One employee focused on work history and how it applies to the job, and the other played devils-advocate a bit. He asked a series of generic questions but then would ask more questions about your answer that seemed like he wasn't pleased. At first I thought he was just testing how I reacted, but then I feared he really didn't think my answers were good. I got an offer so I think he was just testing! Also, they watched us. They watched how we mingled with other people, and how we responded to the entire experience (especially since we all had an adrenaline rush getting there!)

      Preguntas de entrevista [5]

      Pregunta 1

      Why do you want to be a CSA with Alaska Airlines?
      1 respuesta

      Pregunta 2

      Explain a time where you had a conflict with a fellow employee, and how did you resolve it?
      1 respuesta

      Pregunta 3

      Explain a time where someone remembered you, but you didn't remember them. Why did you stand out to them? (That's not the exact wording- but it's along those lines)
      1 respuesta

      Pregunta 4

      How does your prior work history fit in with this job?
      1 respuesta

      Pregunta 5

      What would be the hardest part working as a CSA?
      1 respuesta
      4

      Entrevista para Customer Service Agent

      4 sep 2025
      Candidato de entrevista anónimo
      Palm Springs, CA
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Alaska Airlines (Palm Springs, CA)

      Entrevista

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Preguntas de entrevista [1]

      Pregunta 1

      How would you deal with a difficult passenger
      Responder pregunta

      Entrevista para Customer Service Agent

      18 abr 2025
      Candidato de entrevista anónimo
      Seattle, WA
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Alaska Airlines (Seattle, WA) en ene 2025

      Entrevista

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for Alaska Airlines?
      1 respuesta
      1