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      Alaska Airlines

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      Búsquedas relacionadas: Evaluaciones de Alaska Airlines | Empleos en Alaska Airlines | Sueldos en Alaska Airlines | Prestaciones en Alaska Airlines
      Entrevistas en Alaska AirlinesEntrevistas para el cargo de Customer Service Agent en Alaska AirlinesEntrevista en Alaska Airlines


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      Entrevista para Customer Service Agent

      6 nov 2014
      Candidato de entrevista anónimo
      Seattle, WA
      Sin ofertas
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Alaska Airlines (Seattle, WA)

      Entrevista

      I applied online. After two weeks, They sent me an email saying to send the answers to 6 questions approx. One of those questions is to give them the days and times of 3 times you can be available for a phone interview. The lady that called me was pretty "plain". I think a voice recording would have been more cheerful and alive. Seriously! Anyways an interview is still an interview! Once I passed the phone interview, they told me that they will sent me an email with instructions to follow and they told me that I would be going to a second interview but this time is a group interview. now, this is not joke. When they said group interview, they meant it. After 3 weeks of waiting for this group interview i realized that there is 100 people waiting too. After 2 hours of breaks and introductions. They divided us in groups of 20. So 5 groups in total (A,B,C,D,E) aprox. They started doing "introduce yourself" thing. Problem solving excercises, a group activity And "tell me something that is not in your curriculum". All this took an hour. Then another 30 min break So they can decide who to keep. (They took more time than the time they stated btw) After that they just called 5 applicants and the other 15 people leave. Now, all the people that stayed suspiciously had a relative in the bussines already. Because i observed they didn't do any effort to do their best in the interview. After that, there is a third interview. This time is one to one person. If you pass this interview, you get to wait one month for the training which takes 2 weeks. And after that, there is a test that if you don't pass with 90%or more, you are out.

      Preguntas de entrevista [1]

      Pregunta 1

      They ask you to solve a random bad moment with a customer in a hypothetical situation that they create.
      1 respuesta
      6

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Agent en Alaska Airlines

      Entrevista para Customer Service Agent

      28 feb 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Alaska Airlines

      Entrevista

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Preguntas de entrevista [1]

      Pregunta 1

      List one of your best and worst experiences in customer service
      Responder pregunta

      Entrevista para Customer Service Agent

      4 sep 2025
      Candidato de entrevista anónimo
      Palm Springs, CA
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Alaska Airlines (Palm Springs, CA)

      Entrevista

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Preguntas de entrevista [1]

      Pregunta 1

      How would you deal with a difficult passenger
      Responder pregunta

      Entrevista para Customer Service Agent

      18 abr 2025
      Candidato de entrevista anónimo
      Seattle, WA
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Alaska Airlines (Seattle, WA) en ene 2025

      Entrevista

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for Alaska Airlines?
      1 respuesta
      1