First, I was given a phone interview during which they asked me basic questions like WHY I wanted to work for them, what my skills were, and what I would expect to do at this position. So research exactly what your job duties will be before the interview! On the phone, they were frank that the in-person interview would be "competency based style," where they will ask about specific instances in which you used a skill or behaved a certain way ("name a time when you went above and beyond...", "give an example when you handled a difficult situation with a customer..."). The face-to-face interview required professional business attire. As a female I wore slacks and a blazer and fit right in. The two interviewers did adhere to the competency based interview, so I had prepared answers that recalled specific situations. Lastly, I did feel almost "baited" when they started talking to me about all the travel benefits. They initiated a conversation about how great it is to travel and asked me if I was excited for the benefits, and went into detail about the requirements of flying on standby and their specific vacations etc, so by the time we wrapped that up I feel like I gave an impression of "being there for the benefits," though I wasn't. I believe they would have drug tested me had I been offered the position.

Applied online. Got an invitation by talent acquisitions to a hiring event at a local hotel conference room. Managers, ramp agent trainers, and talent acquisition employee gave a 30 minute presentation. Afterwards, managers called on candidates for a 1 on 1 interview in another room. While waiting to be called up, candidates can ask questions and chat with the ramp agent trainers. During the interview, the manager will ask questions from a paper and will not have your resume in hand, so prepare to bring it since I did not. Once the roughly 5-10 minute interview is over, they will send you back to the conference room where you will wait to be called up by the talent acquisition employee and be provided with the result whether or not you’re offered the position. If you accept the offer, then youll be sent into another room to fill out pre-employment paperwork, get an employee ID picture taken, have fingerprints taken, and complete an oral swab drug test by an HR employee. Altogether, the hiring event and pre-employment process lasted approximately 4 hours.