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      Alaska Airlines

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      Búsquedas relacionadas: Evaluaciones de Alaska Airlines | Empleos en Alaska Airlines | Sueldos en Alaska Airlines | Prestaciones en Alaska Airlines
      Entrevistas en Alaska AirlinesEntrevistas para el cargo de Customer Service Agent en Alaska AirlinesEntrevista en Alaska Airlines


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      Entrevista para Customer Service Agent

      21 sep 2016
      Empleado anónimo
      Phoenix, AZ
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Alaska Airlines (Phoenix, AZ) en ago 2016

      Entrevista

      I applied online and received an email back within two days, inviting me to a group interview. The group interview had about 18 other people. We were split up in three groups, each with a recruiter and we were all asked a question and given one Minute to answer. It was a great way to get to know the people in your group and also allow your personality to shine. After group interviews you were given a one-on-one interview time. I'm not sure if arrival time of the group interview made any difference on what order you were chosen to interview however I was there very early, and was one of the first to have a one-on-one. I got to leave right after. Just be yourself, tell true stories about past situations, and make friends with the people around you! I was offered the position and will have to go to Seattle for a drug and nicotine test. They have a zero tolerance drug policy. If you fail, you can never ever apply with the company again. You cannot use any sort of nicotine product cigarettes, e-cig, cigar, nicotine patch, or gum for 6 months. Once I pass the drug and nicotine test, I will go back in a few weeks for a 10 day training.

      Preguntas de entrevista [3]

      Pregunta 1

      What was your favorite job, and why?
      Responder pregunta

      Pregunta 2

      Tell me about a time where you went above and beyond for a customer.
      Responder pregunta

      Pregunta 3

      Tell me about a time you resolved a complaint without asking for help from someone above you
      Responder pregunta
      10

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Agent en Alaska Airlines

      Entrevista para Customer Service Agent

      28 feb 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Alaska Airlines

      Entrevista

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Preguntas de entrevista [1]

      Pregunta 1

      List one of your best and worst experiences in customer service
      Responder pregunta

      Entrevista para Customer Service Agent

      4 sep 2025
      Candidato de entrevista anónimo
      Palm Springs, CA
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Alaska Airlines (Palm Springs, CA)

      Entrevista

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Preguntas de entrevista [1]

      Pregunta 1

      How would you deal with a difficult passenger
      Responder pregunta

      Entrevista para Customer Service Agent

      18 abr 2025
      Candidato de entrevista anónimo
      Seattle, WA
      Oferta rechazada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Alaska Airlines (Seattle, WA) en ene 2025

      Entrevista

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for Alaska Airlines?
      1 respuesta
      1