Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Airbnb (Dublín, Dublín) en abr 2015
Entrevista
When I applied, I first had to fill in an online form with some questions, my CV and a cover letter. I then received and e-mail from a recruiter because she would like to schedule a phone interview (I didn't live in Ireland at the time). She asked me a few questions about why Airbnb, what did I like about the company, what kind of jobs I had before etc. Then I was asked to record a few video's, where I had to answer a few random questions. These video's are recorder by a special tool, and you can re-record them if you don't like it. After this I was asked to write four e-mails, two in English and two in my native language. I finally had two skype interviews with Airbnb employees and they asked for two references.
Preguntas de entrevista [1]
Pregunta 1
I think it's important to know what the company is about, and what their goal is in this world. They want you to be passionate about the same things that they are passionate about. For this role it's also important to be a people's person.
I applied online, and it took about two weeks to get my first interview. The entire interview process felt casual, friendly, and honestly quite enjoyable overall.
1. Screening Interview with HR
They asked about my previous experience and why I was interested in a customer experience role. There was also a Q&A session about the position itself, along with a role-play exercise based on a real customer support scenario.
2. Interview with the Hiring Manager
After passing the first stage, I completed an online assessment. The hiring manager interview focused more on practical customer support situations and role-play exercises involving real-case scenarios.
3. Final Interview
The final round mainly focused on core values, culture fit, and my passion for the role.
Me postulé en línea. El proceso tomó 6 semanas. Acudí a una entrevista en Airbnb (Singapur) en ene 2019
Entrevista
It was a pretty straightforward and fun experience.
1. Video interview (recording)
2. Photo interview
3. Hiring meetup (similar to an assessment centre)
4. Core value interview
I did not pass the Hiring Meetup, probably because I was too honest about my intention that I might not stay in the customer experience team for very long period (3-5 years).
Preguntas de entrevista [1]
Pregunta 1
Role plays as a real customer experience specialist, answering potential enquiries from both hosts and guests.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Airbnb (San Francisco, CA) en ene 2019
Entrevista
Applied through Social Media, they sent me a little assignment, then had screen call with manager, went onsite and had 4 interviews with different people of the team.