Me postulé a través de un reclutador. El proceso tomó 5 semanas. Acudí a una entrevista en Accenture (Bengaluru)
Entrevista
This role was for a Operations Manager role part of their BPO in Bangalore to manage a strategic US customer's operations spread across locations in India, Philippines & USA. The team is spread across multiple locations in India with an head of more than 500 people from Bangalore alone.
Preguntas de entrevista [1]
Pregunta 1
1) What are the challenges in new ago BPO & people management?
2) What would be the key focus areas on reducing attrition & improving employee moral?
3) What are the factors you think are very critical to create a motivated workforce & how will you implement them?
4) How to handle a critical high value resource who is dissatisfied with the job?
Acudí a una entrevista en Accenture (Gurgaon, Haryana)
Entrevista
The overall hiring process at Accenture is quite lengthy and lacks consistency.
The process took more than a month to complete, with multiple rounds including:
• HR Round
• Technical Round
• AVP Round
• Final Round
One major concern is the lack of clarity and coordination throughout the process. There is no defined timeline for scheduling subsequent rounds, which leads to long waiting periods and uncertainty for candidates.
Additionally, I faced significant inconsistencies in interview alignment:
• I applied for an R2R (Record to Report) role
• However, during interviews, I was asked taxation-related questions
• In one instance, the panel mentioned they were hiring for a Tax Senior Associate role, which was completely different from the position I applied for
I also had to go through the technical round multiple times (three times), which felt repetitive and inefficient.
⚠️ Key Issues:
• Poor communication regarding timelines
• Misalignment between job role and interview panel expectations
• Repetitive interview rounds without clear feedback
✅ Suggestion:
The company should improve internal coordination and role clarity to enhance the candidate experience.
Preguntas de entrevista [1]
Pregunta 1
About past experience and detailed review of CV
Situation based questions
Why do you want to join this organisation.
Its long but worth waiting for but there will be delay in processing offer letter and it will take minimum 15 days to process. Thank you
I accepted the offer
It was a lengthy and cumbersome application process (Need to apply in their ATS, filling in all the details, upload your resume) followed by no response for months from their recruiting team, not even a TBNT note.
I was very disappointed by the unprofessionalism.
Preguntas de entrevista [1]
Pregunta 1
They asked about my experience in the current role.