Preguntas frecuentes sobre las entrevistas de AT&T
Los postulantes al puesto de Customer Service Representative calificaron el proceso de entrevista en employer] con una puntuación de 2.4 sobre 5 (donde 5 indica el máximo nivel de dificultad) y valoraron su experiencia en la entrevista como positiva en un 60%. En comparación, la valoración promedio de la empresa es positiva en un 57.1%. Estos datos corresponden a las calificaciones de los usuarios de Glassdoor.
La duración promedio del proceso de contratación de los candidatos que se postulan para cargos de Customer Service Representative es de 52 días, según las 5 entrevistas enviadas por los usuarios para este cargo. En comparación, la duración promedio del proceso de contratación en general en AT&T es de 25 días.
Las etapas comunes del proceso de entrevista en AT&T para el cargo de Customer Service Representative según 5 entrevistas en Glassdoor incluyen las siguientes:
Entrevista telefónica: 29%
Entrevista personal: 29%
Prueba de habilidades: 29%
Revisión de antecedentes: 14%
Aquí tienes los cargos más buscados para informes de entrevistas -
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en AT&T (Baton Rouge, LA) en abr 2009
Entrevista
I completed an online application. At the end of the application was a number to call to schedule a day to come in and complete a test on-site. After the test, I was called to do an in person interview. I was informed that I was hired at that interview and given information for my training class, the hours I would work, etc.
Preguntas de entrevista [1]
Pregunta 1
The test contained questions that gauged your moral standings, how well you work with others and questions about how you deal with a variety of personalities as far as customers are concerned. The most unexpected question may be, "What is integrity?"
It caught me off-guard. I think I answered well. My answer was something along the lines of, ..."holding oneself accountable for your own moral and professional principles and standards." My interviewer was a little difficult and rude once I answered, however. She asked me what were my moral and professional principles and standards after I answered the question in a very "snarky" voice.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations