Me postulé en línea. El proceso tomó 6 semanas. Acudí a una entrevista en AT&T (Aurora, IL) en jul 2012
Entrevista
Recieved an email a few weeks after completing the online application and test, received a phone call in which I got told to show for a 1 on 1 interview with the HR manager, the manager was enthusiastic and told me that I was definitely going to hear from him. Heard from him the next day, got scheduled for a second interview with a store manager, the manager wasn't there, I had to speak with the assistant manager, he seemed even more enthusiastic and super positive, a few days later I turned down another job offer because I was sure this was going to work out. After one week I send an email to hear from them, turns out I didn't get accepted and I know why. The hiring process and job positions in the Chicago suburb area is extremely Hispanic, everyone that I spoke with was Hispanic, hiring manager, store manager and when I was in the store I noticed most sales agents were Hispanic. If you're not Hispanic, it doesn't matter how good and how much professional you are, they will discard you just because you don't speak Spanish. Don't waste your time.
Preguntas de entrevista [1]
Pregunta 1
How did you handle a though situation in which a customer wasn't satisfied?
Acudí a una entrevista en AT&T (Overland Park, KS)
Entrevista
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en AT&T en ene 2025
Entrevista
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.