Me postulé en persona. El proceso tomó 1 semana. Acudí a una entrevista en APAC Customer Services (Corpus Christi, TX) en may 2021
Entrevista
Asked to provide brief history of outbound call work experience. Discuss familiarity (if any) with telephony communications (hold, call volume, queue times). A section will also cover example customer scenarios to gauge csr responses in common situations. Also several questions on phone etiquette.
Preguntas de entrevista [1]
Pregunta 1
What telephony software do you have experience with? (Outbound/inbound)
Acudí a una entrevista en APAC Customer Services (Hong Kong)
Entrevista
Two rounds of interviews. First round with the Human Resources Manager. Basic questions were asked. Around 30 minutes or so. Second interview was responsible by the hiring Manager of the CS Division. Spent around 45 mins.
Acudí a una entrevista en APAC Customer Services (Chicago Lawn)
Entrevista
Two step interview along with background reference check application and resume check training tour of company filling out personnel forms inquiry of computer skills etc tour of company after interview
Me postulé en línea. Acudí a una entrevista en APAC Customer Services (Lacrosse, WA)
Entrevista
Quick and easy. They didn’t ask for a lot of information. I got the job right away. Years after I quit they called me back to work for them again. I was flattered.