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      Búsquedas relacionadas: Evaluaciones de ADP | Empleos en ADP | Sueldos en ADP | Prestaciones en ADP
      Entrevistas en ADPEntrevistas para el cargo de Customer Support Specialist en ADPEntrevista en ADP


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      Entrevista para Customer Support Specialist

      11 sep 2020
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en ADP en sep 2020

      Entrevista

      I applied online through the official website. I was emailed about a week later to set up a phone interview. I had to call and set it up and I was on hold for 10 minutes. I set up the interview for the following morning. Took about 50 minutes and the first 25 minutes was me explaining my entire resume. Then I was asked the basic interview questions. She told me I would go on to complete two assessments and asked me when I would be available for video interview. I went to complete the assessments and the next day got my rejection email.

      Preguntas de entrevista [1]

      Pregunta 1

      What are 3 qualities I would expect a Customer Support Specialist to have
      Responder pregunta
      avatar
      Respuesta de ADP
      5y
      Thank you for sharing these insights into your interview. We are sorry to hear that your experience was negative and apologize as we aim for a professional experience in every interview session. We will share your feedback with our talent acquisition teams to better improve our process for candidates. If you have anything additional to share, please contact us at adp_talent_community@adp.com Thank you.

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Support Specialist en ADP

      Entrevista para Customer Support Specialist

      9 jul 2024
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en ADP en ene 2023

      Entrevista

      Simple and straight to the point. I had a screening over the phone with a recruiter and one in person and a virtual one with the Next Gen Manager. After that I was offered the position.

      Preguntas de entrevista [1]

      Pregunta 1

      How well do you work with others?
      Responder pregunta

      Entrevista para Customer Support Specialist

      3 oct 2018
      Empleado anónimo
      Tempe, AZ
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en ADP (Tempe, AZ) en mar 2018

      Entrevista

      I applied on the careers website, where you're required to answer some basic demographic questions, as well as take a test for spelling and grammar. Shortly thereafter, I received a confirmation via email that ADP would like to proceed with a phone interview. I was able to schedule a time that was convenient for me on the same careers portal. After the phone interview, I was called back for an in person interview with two managers. We reviewed my resume, and answered some situational questions. After my in person interview, the managers asked if I was able to stay to meet with one of their directors. I stayed, and the questions were very similar. I feel this is a bit out of the norm, like you're supposed to be called back a second time to meet with leadership from higher up. A couple days later, I received a final call with a job offer. They gave me my start date of about a month out, and had me go through the background check an employment verification process.

      Preguntas de entrevista [2]

      Pregunta 1

      Name a time where you had to deal with an irate customer, how did you manage the situation, and what was the result?
      Responder pregunta

      Pregunta 2

      Think of a time where you had to solve a complex problem, what did you do, and what was the result?
      Responder pregunta
      avatar
      Respuesta de ADP
      7y
      Thank you for your review and for sharing your insights with us on Glassdoor. Welcome to the ADP team. #workhappy