It was a 2-part interview, the interview started with the HR first and then the Team manager. In the first part interview I didn't meet the requirements for the role sadly, but they offered me an interview for a different position more suitable for me. My 2nd part interview was changed to community management role, there was a written test based on different scenarios, one was how to handle announcing bad news and dealing with a loyal customer who is breaking rules/being negative. I was very impressed with the hiring team, they were very polite and friendly and informed me at the earliest that I wasn't a suitable candidate. The interview process was a positive experience, they seem like a great company to work for and I wish them all the best!