Role Overview

Damer Veterinary Clinic is seeking a highly organised and professional Receptionist / Bookkeeper with experience in Debt Collection and Credit Control. This is a key front-of-house and financial administration role, combining client-facing responsibilities with bookkeeping, credit control, and debtor management. The successful candidate will play a vital role in ensuring the smooth day-to-day running of the office while supporting the firm’s financial controls and cashflow management.

Key Responsibilities

Reception & Administration

• Act as the first point of contact for clients, company reps, and callers, providing a professional and welcoming service.
• Manage incoming calls, emails, and correspondence, directing queries appropriately.
• Maintain appointment schedules, and client records.
• Handle incoming and outgoing post and general office administration.
• Support staff with ad-hoc administrative duties as required.
• The successful candidate will be required to work front of house one Saturday a month

Bookkeeping Duties

• Maintain accurate books of account, including sales, purchases, receipts, and payments.
• Process invoices, expense claims, and bank transactions in a timely manner.
• Perform bank and control account reconciliations.
• Assist with month-end and year-end financial procedures.
• Maintain accurate filing systems for financial and accounting records.

Debt Collection & Credit Control

• Monitor debtor balances and maintain up-to-date accounts receivable ledgers.
• Issue sales invoices, statements, and reminders in line with company credit policies.
• Proactively follow up on overdue accounts via phone, email, and written correspondence.
• Liaise with clients to resolve billing queries and agree payment plans where necessary.
• Escalate unpaid debts in accordance with internal procedures.
• Support cashflow management by ensuring timely collection of outstanding debts.

Skills & Experience Required

• Previous experience in a receptionist, bookkeeping, or accounts administration role.
• Proven experience in debt collection and credit control.
• Strong numerical and financial administration skills.
• Excellent communication and interpersonal skills, with a professional telephone manner.
• High level of accuracy and attention to detail.
• Strong organisational skills and ability to manage multiple tasks.
• Proficient in accounting software and Microsoft Office (Excel, Word, Outlook).
• Ability to handle sensitive financial information with discretion and confidentiality
• A keen interest in Computer software management tool such as Bright manager for accountants would be beneficial.

Desirable Attributes

• Experience working in an accountancy, legal, or professional services environment.
• Knowledge of Irish accounting practices and procedures.
• Ability to work independently as well as part of a team.
• Confident, courteous, and client-focused approach.

Benefits

• Competitive salary, commensurate with experience.
• Supportive and professional working environment.
• Opportunities for training and professional development.
• On-site role in Roscrea with a stable and established firm.

Pay: €16.00-€19.00 per hour

Benefits:

• On-site parking

Work Location: In person