About CSG

CSG is a multinational organisation headquartered in the United States with more than 5000 employees in countries around the world.

We’re a SaaS platform company that helps some of the world’s most recognizable brands solve their toughest business challenges. Our innovative solutions and trusted experts enable companies to create customer experiences that set them apart.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

Our product & team

This role sits within the team that designs and develops capabilities specifically for the Banking and Financial Services vertical using CSG Quote & Order, our cutting-edge CPQ (Configure, Price, Quote) and order management platform. Built using the latest technology, our platform modernizes industries like telecommunications and banking.

Our team promotes a collaborative culture where everyone’s contributions are valued, and diversity is celebrated. We prioritize continuous learning and improvement to keep our product competitive, and ensure CSG remains an exciting workplace.

Due to growing demand from high-profile Banking and Financial Services customers, our team is expanding in 2026 and that's where you come in!

About the role

Joining our team as a Senior Technical Test Engineer you will collaborate with our cross-functional team to effectively test features/technology for the CSG Quote & Order product to maintain & improve quality standards. You will develop and execute tests using modern tools such as Karate (API), Cypress (UI) and k6 (Performance).

Over time, you’ll become a Subject Matter Expert for our software, enabling you to make an impact on user experience and product design within our team.

In your first 90 days, you’ll get comfortable with our system, join a squad, build strong relationships with the team, and get involved in new feature development to deliver high quality outcomes for our customers.

What you will do

• Compose complex test plans, execute tests, document the results and understand the output.
• Use the latest tools like Karate (API), Cypress (UI) and k6 (Performance) to accelerate our test cycles.
• Work to connect our automation tools into our CI/CD pipelines.
• Participate in agile ceremonies such as planning, reviews, stand-ups, demos, retrospectives, etc.
• Be part of a multi-skill squad with Product Owners, Scrum Masters, Developers and other Software Testers.
• Evaluate new tools, frameworks, and trends to keep us at the forefront of innovation and productivity.
• Lead small groups of testers as per project needs.

Role Requirements

We’re all about diverse skills and experiences, so even if you don’t tick every box, we encourage you to apply!

• 5+ years of Software Test Engineer experience or someone with software development experience who is looking for a test engineering role.
• Knowledge in software testing; research, design, methodologies/processes, implementation and documentation.
• Experience with Test Automation: Writing and maintaining automation test scripts.
• Highly effective at communicating in English, experience collaborating across multiple teams and a strong comprehension of written/verbal material.
• It's a plus if you are familiar with: Cypress, Cucumber & Karate DSL and have experience in one or more programming languages (preferably JavaScript/NodeJs).

Perks & benefits

• Work from anywhere: CSG has a global policy called "Flexibility First" that allows employees to work from wherever they feel most productive. The Quote & Order team does not maintain a dedicated office space, so your position will be 100% remote with the exception of several in-person workshops during the year (in Bali – see below – and Melbourne).
• Twice-yearly workshops in Bali: Twice a year the whole Quote & Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.
• Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.