As a Scheduler Coordinator, you will be responsible for planning, coordinating, and overseeing maintenance activities to ensure that machinery, equipment, and facilities are kept in optimal working condition. Working to various customer contracts, the Scheduler will triage all calls and assess the need to send mobile resource to then plan the job in efficiently, optimising efficient routes.

Key Responsibilities

· Develop and maintain a detailed maintenance schedule for all equipment and facilities.

· Prioritize maintenance tasks based on urgency, impact on operations, and resource availability.

· Triage and appropriately manage acceptances on portals.

· Ensure that all work orders are completed on time based on customer SLA and KPI’s.

· Monitor the progress of maintenance activities and adjust schedules as necessary.

· To assist the line manager with departmental responsibilities.

· To manage eta updates on customer portals.

· To work on integration and scheduling improvements.

· To ensure all engineers are working efficiently and effectively, in accordance with performance standards.

· To manage returning jobs with speed, efficiency and solutions.

· Carry out additional ad‑hoc tasks and support projects to ensure the efficient running of the service office.

Skills and Qualifications

Essential

· Computer literate and Microsoft Office experience.

· Enthusiastic and a good team player.

· Ability to work quickly whilst maintaining high levels of accuracy.

· Experienced in data entry with a keen eye for detail.

· Confident with the ability to communicate at all levels, via phone and email.

· Ability to work independently and as part of a team.

· Good customer service skills.

· Office Based.

Job Type: Full Time (37.5 hours), Temporary 12-Month Contract, with possibility for Temp to Perm

Benefits:

• Company events
• Company pension
• Employee discount
• On-site parking

Work Location: In person

Job Types: Full-time, Temporary
Contract length: 12 months

Pay: £26,089.56 per year

Work Location: In person