Site Supervisor - Bloemfontein

Bloemfontein

Purpose of the Job

This role is responsible for the coordination and supervision of operations to ensure smooth and efficient delivery services. The Site Supervisor monitors driver attendance and documentation, oversees vehicle route planning and dispatch, ensures fleet readiness and safety, and enforces adherence to operational protocols.

Key Responsibilities

Operational Supervision

Supervise and monitor drivers’ attendance registers and absenteeism, ensuring optimal staffing levels are maintained on site.
Co-ordinate all driver-related requirements in consultation with the Labour Broker and Site Manager
Ensure that Drivers’ hours are accurately captured by the Processor on the weekly wages report.
Monitor and oversee all fuel-related processes, including re-fuelling, fuel consumption tracking, EDC/Nedfleet card usage, and reconciliation of fuel usage schedules.
Ensure the overall condition of the fleet meets the standards outlined in the SEC Manual.
Co-ordinate and control daily route planning, vehicle loading/offloading, handover of customer documentation, and dispatching of drivers.
Ensure compliance with all procedures relating to accident claims, product claims, and vehicle breakdowns.
Communicate regularly and effectively with the Site Manager regarding all operational and distribution activities.
Debrief drivers' trip sheets and cross-reference them with vehicle tracking reports.
Supervise the completion of pre- and post-trip vehicle inspections, logbooks, workshop bookings, and Certificate of Fitness (COF) checks.
Monitor ad hoc vehicle requirements as needed.
Ensure all driver documentation is valid and up to date, including Professional Driving Permits (PDPs), driver’s licences, medical certificates, and relevant certifications (e.g. crane, Moffett, Hazchem).
Monitor and control the issuance and use of Personal Protective Equipment (PPE) and uniforms for all on-site staff.
Ensure all vehicles have functional tracking systems and arrange for repairs where units are faulty.
Maintain a high standard of housekeeping across the site, ensuring a clean and safe working environment.
Conduct monthly panic button tests for all vehicles.
Conduct and submit monthly tyre surveys to Regional Manager.
Ensure all deliveries are completed in accordance with front-end planning requirements.
Confirm that all loads are secure and compliant with safety standards prior to dispatch.
Ensure that all vehicle keys are securely locked away at the end of each workday.

Administrative Duties

Ensure timely compilation and submission of all operational reports, including:

Vehicle Utilisation Report
Absenteeism Report
Vehicles in Workshop Report
Fleet Checklist
Weekly Site Report
Fuel Consumption Report
Vehicle Tracking Reports
Daily Statistics Report
Fleet Control Report
Management Report (including STOs, average loading times, and out-of-area deliveries)
Supervise the completion, handover, and sign-off of all customer-related documentation to ensure accuracy and compliance.

Customer Service & Relationship Coordination

Build and maintain strong relationships with customers by consistently meeting agreed service levels.
Monitor all customer-identified KPIs and service level agreements to ensure targets are achieved.
Compile and present required customer KPIs, reports, operational feedback, and highlight any operational constraints or challenges proactively.

Minimum Requirements

Grade 12
Proficiency in Microsoft Office Suite (MS Word, excel, outlook, etc. Level 2)
5+ years’ experience within a logistics industry, with 3 years being in a supervisory role

Skills Requirements

Fleet and route monitoring (Must possess sound local geographical knowledge)
Supervisory skills
Operational reporting
Problem-solving and analytical thinking
Administrative accuracy pertaining to report writing and accurate handling and filing of documents
Customer service
Excellent written and verbal communication skills

Education: