Senior Endpoint Engineer

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We are seeking a Senior Endpoint Engineer to join our team.

In this role, you will engineer, enhance, and support Azure Virtual Desktop (AVD) and Microsoft Intune environments for both physical devices and virtual workspaces. You will leverage your technical expertise and operational discipline to ensure stable, secure, and efficient end-user computing across the organization.

Responsibilities

Deliver technology and products according to the roadmap, ensuring timely and high-quality outcomes
Provide expert advice, guidance, and direction to execute plans and procedures, supporting schedule attainment and adherence to product development processes
Serve as the last tier of support for operations and support teams, conducting root cause and preventative analysis
Act as an escalation point for the Desktop Operations team and all matters related to End User Computing, with a focus on Endpoint Security Protection and application management
Collaborate with other Engineering teams to develop integrated solutions
Manage the Azure Virtual Desktop (AVD) environment, including image creation, VM deployment, and performance monitoring
Develop automated solutions for deploying software packages, application patches, updates, and workstation images
Engineer and support multiple Windows desktop images
Oversee the lifecycle management of global standard desktop and laptop models
Design and implement Microsoft Intune solutions to meet end user requirements
Create and manage Intune policies for application deployment, device compliance, and security configurations
Ensure seamless integration with other Microsoft 365 services
Design and deploy Windows 11 provisioning processes using Intune Autopilot, configure Windows Update for Business policies, and maintain standardized deployment images
Design and manage Group Policy Objects (GPOs) in Active Directory to enforce security and configuration policies, collaborating with the Active Directory team
Implement security best practices and compliance policies within Intune, monitor and respond to security incidents related to mobile devices and endpoints
Create detailed documentation of Intune configurations, Windows provisioning processes, and Group Policy settings
Maintain desktop images and modify SCCM task sequences as needed
Package, test, and deploy new applications as required
Maintain and expand the existing Knowledge Base
Create and update support documents to uphold high standards in End User Computing service delivery

Requirements

At least 3 years of experience designing and implementing Microsoft Intune solutions and working as a system engineer
Desktop engineering and support experience in an enterprise environment
Proven expertise with Windows 11, Active Directory structure, and Group Policy management
Experience developing and testing software packages using InstallShield or similar tools
Skills in managing VDI environments, with preference for Azure Virtual Desktop
Advanced knowledge in Endpoint Protection Engineering
Proficiency in MECM and Intune for endpoint management
Strong patch management skills, including bios and firmware updates, service pack upgrades, and application-based updates
Basic database administration experience, especially with SQL Server
Effective written and verbal communication skills
Strong organizational and problem-solving abilities
Excellent teamwork skills and motivation for professional growth
Fluent English skills (written and spoken) at a B2+ level or higher

We offer