Great Company. But stay away from technical support - Evaluación del empleado para Empleado anónimo en SolarWinds

4.0
9 ene 2025
Empleado anónimo
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The people you work with are awesome. Financially, it compares to most tech companies. I started at the bottom as an individual contributor with Management and Leadership experience. Within 18 months I was recognized and promoted to Manager after a round of interviews. I was allowed to start projects and shape new roles and teams that are still in use at SolarWinds to this day.

Desventajas

The downside is strictly limited to the people leading the Technical Support program. The current VP of Support is no more than an individual contributor masquerading as a professional. I worked for over a decade at SolarWinds. Every boss or Director or VP, took the time to get to know the people in Leadership positions. Especially Senior Leadership. However, there was no investment made in me as a person or leader. Instead, several leadership positions over the last two years started being filled by friends and former coworkers of this VP of support. Those new leadership hires had no direct reports but carried Manager titles. Eventually, I was quite coldly asked to work from home instead of the office one day. The next thing I know I was asked to take a severance. After a decade of service and a proven track record of great performances (with the exception of one 6 month period in my entire career, I was an exceeding performer), that was it. Laid off at Christmas. So my story is quite personal. But to be honest, I saw it happen to better people than myself over the last two years and the reign of current leadership in Support. I just tried to convince myself that they wouldn't do that to me. And yet here we are. So, word of advice if you are reading this, maybe let the current leadership fail and move on to stripping the resources of the next company before you move on to SolarWinds.

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5.0
19 may 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Desventajas

siloed org which is very standard for this industry

1.0
11 mar 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Competitive pay, but very rarely worth it for the amount of work given.

Desventajas

In my experience, this was the least effectively run organization I’ve worked for. Core internal processes were inconsistent and frequently changed without clear ownership, which made planning and execution unnecessarily difficult. Decision-making authority was often unclear, and accountability for outcomes was limited. Several managers appeared under-empowered or insufficiently experienced for the scope of their roles, resulting in unresolved issues and shifting priorities. The culture felt highly political, with visibility and internal alignment sometimes taking precedence over delivery. Informal cliques appeared to thrive, which made collaboration and transparency harder than it should be. Suggestions for improving processes or addressing recurring issues did not gain traction and were perceived negatively, creating an environment where initiative felt risky rather than supported. I experienced the workplace as toxic, with low trust, limited psychological safety, and conflict frequently handled through escalation or avoidance rather than resolution. HR structures were not effective at addressing concerns or providing a neutral escalation path. Senior leadership frequently emphasized a unified company culture; however, in practice different parts of the organization operated with noticeably different norms and priorities, with limited integration into a cohesive whole. Overall, the environment did not support high-trust, high-accountability work, and sustained progress was difficult despite the efforts of some capable individuals.

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