Ruthless, cold: Layoffs, no raises EVER - Evaluación del empleado para Na en NationsBenefits

2.0
16 ene 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Most of the employees really care about members. They express empathy and are often frustrated themselves with processes or lack of.

Desventajas

I understand laying off temps but they’ve laid off front line customer service, supervisors and managers every year for past 3 that I’ve been there. Leaving others to pick up everything! No raises in 3 yrs! If you’re lucky you might have received a COL increase but it’s not across the board. Supervisors actually carry it all. They wear 10 hats, pulled 50 directions, doing more than any level. No one will recognize your work or work anniversary either.. I only know one sup that will celebrate her team’s anniversary. They won’t promote level I agents to II but have them taking sup calls, support chat, etc with the mindset “they get to be off the phones”. So take it, be happy, or don’t. You’re still not getting more $.. they don’t even match 401k … complete joke of a company! Unless you’re the owner

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Respuesta de NationsBenefits
3mo
Thank you for sharing your perspective and the specific concerns you’ve experienced. We recognize the points you’ve raised regarding staffing changes, workload, recognition, and growth opportunities, and understand these are meaningful aspects of the employee experience. Your feedback is noted and will be included as part of our ongoing review of workplace practices.

Echa un vistazo a otras evaluaciones sobre NationsBenefits.

5.0
11 feb 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Helping members with there needs and benefits

Desventajas

Card are not working all the time.

4.0
20 may 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

It is very flexible, pay is not bad, they give you a lot of training and you get to choose your hours

Desventajas

There are not many hours offered, sometimes call volume is high

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