Non-traditional hours can't outweigh the stress and low pay - Evaluación del empleado para Customer Service Representative (CSR) en HomeX

1.0
5 may 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

If you like a non traditional Monday to Friday schedule, this is the only pro to this job.

Desventajas

Low paying wage-$20/hr They offer incentives, but make it VERY hard to obtain them. VERY high volume call center, 70-100 calls a day! Rude and entitled customers you have to deal with! Management changes their minds on call taking procedures all the time! You get use to doing something, then the procedure is switched up randomly. They LOVE to micromanage their agents. They write you up for anything without giving warnings beforehand that you're on the brink. No appreciation for their CSR'S at all! No lunches or anything to build/keep morale in the call center.

Echa un vistazo a otras evaluaciones sobre HomeX.

5.0
15 abr 2024
Empleado anónimo
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

This has been one of the most fun and rewarding positions I have ever had in my career.

Desventajas

DEI is not the greatest in the field operations.

1.0
4 dic 2025
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Working from home - Healthcare benefits & PTO - Equipment provided

Desventajas

- Leadership leeches off of their employees, allowing them to build the platforms for the company from the ground up before firing them during mass layoffs. - The toxic leadership culture bled over into lower management quite early on. - Pay, to start off, was fair and decent until the more “expensive” employees began to see those yearly mass layoffs. - Questionable ethics amongst the founding family

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