Interesting projects, work with clients, and travelling - Evaluación del empleado para Account Manager en Cloudbeds

5.0
20 may 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The role is very dynamic – I help hotels to improve operations and increase bookings, so there’s a lot of variety which keeps me motivated. It’s a global company that gives us flexibility and room for development. I manage my own portfolio, build relationships, and directly impact customer success. Plus, regular site visits and inter-city trips keep things interesting for me.

Desventajas

It’s difficult to balance relationship management, upselling, troubleshooting, and internal coordination all at once.

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Respuesta de Cloudbeds
5d
Thank you for taking the time to share your experience! We're thrilled to hear that you're enjoying the variety, autonomy, and impact that come with supporting our customers. It's especially rewarding to know that the opportunity to build relationships, travel, and help hoteliers succeed keeps the role engaging and meaningful. We also appreciate your honest feedback regarding the challenge of balancing multiple priorities. As our teams continue to grow and evolve, we're always looking for ways to improve processes, collaboration, and support so our team members can be successful while maintaining a sustainable workload, which is also our priority! Thank you for being part of Cloudbeds and for the contributions you make to our customers every day!

Echa un vistazo a otras evaluaciones sobre Cloudbeds.

5.0
1 jun 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Technical work on a hospitality management platform that delivers real benefits for users. Modern tech stack and good development tools. Fully remote setup with flexible hours. Decent pay and benefits (include open PTO, which I'm really happy about).

Desventajas

High expectations and usually tight deadlines

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Respuesta de Cloudbeds
1d
Thank you for taking the time to share your experience! We're happy to hear you're enjoying the opportunity to work on meaningful technical challenges while helping build a platform that makes a real impact for hospitality businesses around the world. It's also great to know that our remote-first culture, flexibility, engineering tools, and benefits are contributing positively to your experience. Creating an environment where talented people can do their best work while maintaining flexibility and balance is something we continuously strive for. We also appreciate your feedback regarding high expectations and tight deadlines. As a fast-growing company, balancing speed, innovation, and sustainable workloads is an ongoing focus area, and feedback like yours helps us continue improving. Thank you for being part of Cloudbeds and for helping us build what's next
2.0
7 feb 2026
Recomendada
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Open PTO is a nice benefit and gives flexibility when you need time off, as long as you manage your work properly. It helps with work-life balance and is one of the better parts of the overall package. The people you work with on the same level are generally easy to work with and supportive. Seeing teammates help each other out and collaborate makes the day-to-day work smoother and more manageable.

Desventajas

Open PTO is nice and honestly one of the better benefits, but it also feels like the only real perk. Outside of that, internal politics are very noticeable and can heavily affect your experience. A lot seems to depend on how upper management sees you. If you’re not in their good graces, it can show in the way you’re treated—less support, fewer chances to grow, and feedback that feels inconsistent or unclear. It doesn’t always feel like performance alone drives decisions, which can be frustrating if you’re putting in real effort. There are also moments where communication from leadership feels selective, and raising concerns doesn’t always lead to actual change. Over time, this can make people hesitant to speak up or unsure of where they stand. The company has potential and some good people, but the management dynamics and internal politics often take away from what could otherwise be a solid place to work.

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Respuesta de Cloudbeds
2mo
Thank you for taking the time to share your experience and for your many years of contribution. We’re glad to hear that you valued the flexibility and the collaboration among teammates, creating a supportive environment at the team level is something we truly care about. At the same time, we take your feedback seriously, especially around consistency, communication, and overall team member experience. As we continue to grow, ensuring clarity, fairness, and alignment across teams and leadership remains a key focus area for us. We appreciate your perspective and the time you spent with us, and we wish you all the best in your next chapter.
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