• Working in Advertising and Marketing at “Integrated Media International” company for 3 years. Carrying out instructing "in Arab Computer and Languages Company for 10 years" the following programs:- 1) Operating system (windows xp professional). 2) Microsoft office (word – excel – access – power point). 3) Surfing the internet and advanced searching. 4) Microsoft outlook 5) Visual studio 6.0 • Carrying out instructing "in Hummer languages and Computer company For 2 years". • Working in the legal affairs department at Arab Group For Computer and Languages (A.G.C) • Attended courses in Windows, Word, Excel and Access, sponsored by Ministry of Manpower and Immigration. • Attended courses in oracle developer (Data Base Concepts. Sql , Plsql , Forms 1,11 , Reports , Project ) Capmas . • Working in Raya for call center & customer service as an agent & Trainer . • Working in Teleperformance for call center & customer service as an agent & Trainer .