Pregunta de entrevista de State Government of Victoria

Tell me about a time when you managed the customer expectation in a large change program

Respuestas de entrevistas

Anónimo

29 jul 2012

The difficulty of this question is to quantify a large change program that you have managed with enough detail

Anónimo

28 oct 2013

I think the key to this question is split up your answer in terms of what is the change that will affect your relationship with customers and then go to the how you did it part. The how part mainly revolves around research and good communication skills.