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      Horizon Contact Centers

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      Entrevista para el cargo de Customer Service Representative en Horizon Contact Centers

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      Entrevista para Customer Service Representative

      How would you handle an irate customer

      Respuestas de entrevistas

      Anónimo

      11 sep 2019

      being polite and professional, and looking for a solution to their complaints

      Anónimo

      26 may 2021

      I would focus on the goal as I apply active listening to understand his needs to be able to serve him none the less. If unable, I will just excuse myself and disconnect wishing them a good day

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