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      Point-of-Rental Software

      Empleador activo

      Entrevista para el cargo de Software Support Specialist en Point-of-Rental Software

      Pregunta de entrevista de Point-of-Rental Software

      Entrevista para Software Support Specialist

      How would I handle an upset customer?

      Respuestas de entrevistas

      Anónimo

      9 ene 2022

      Understanding what the customer is upset about and being apologetic and ensuring they understand that you are doing all you can to help them by remaining calm and using my personal knowledge advise them on what the next steps are to resolving their issue.

      1

      Anónimo

      26 oct 2016

      By letting the customer "vent" and then calmly being apologetic and explaining to them what the program actually does instead of what they sales guy told them it did.

      1
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