A customer service focused IT professional with more than 7 years experience of hands on people management, project management, managing and configuring systems such as Microsoft SQL, Windows Active Directory, DNS, DHCP, Linux systems, Email servers (Microsoft Exchange, Kerio), Firewalls, VMware ,Windows Operating Systems (Windows 10,8,7,Vista,XP, Server 2008, Server 2003), Microsoft Office programs (Word, Excel, Outlook etc), Mac OS and also excellent at end user help desk support.