About Bloom Digitals

At Bloom Digitals, we believe in the extraordinary talent of Mexico and Latin America. Our mission is to create world-class opportunities by connecting our region with the global marketplace.

We know that when great minds and foreign investment come together, they drive meaningful, sustainable economic growth. Everything we build today is for the colleagues we have yet to meet, talented individuals who deserve access to a new and exciting professional reality. This purpose inspires us every day. It challenges us, elevates us, and creates a lasting positive impact not only in the communities we serve but in our own lives as well

About role

As a Technical Implementation Specialist (Web Analytics) you are the primary guide for our clients as they begin their journey with Fullstory. You will lead them through a structured process designed to educate, enable, and empower their teams to maximize the platform's value. This is a technical training role.

Key Responsibilities

• Guiding Fullstory onboarding customers throughout the onboarding project, from kick off to final training session.
• Coaching on installation, answering basic questions, sharing best practices, and providing high-quality, live-instructor training of the Fullstory platform.
• Working with the clients to schedule and keep onboarding on track against agreed-upon timelines.
• CX insights/ Data analysis work with guidance from management and leadership.
• Continuous review of Fullstory features, seeking training (self or guided) as needed.
• Staying up to date on industry trends, uses of AI in analytics, and other relevant topics to the job/company/industry.
• Participating and managing the completion of tasks on time and efficiently.
• Building and reviewing presentation materials for client meetings, keeping accurate and detailed records/notes of training sessions, and communicating professionally with clients and team members.

Key Requirements

• Completion of a 4-year college degree in Human Computer Interaction (HCI), UX Research, Digital Marketing, Digital Analytics, or other related field.
• 6+ months of web analytics experience using tools such as Google Analytics, Fullstory, and similar tools.
• 1+ year of digital UX-related (web design, UX design, user research, front-end development or other similar) experience.
• Highly analytical, numbers-oriented, and able to interpret statistical data at both the user and business-level.
• Working knowledge of digital marketing and digital commerce, specifically traffic acquisition, ecommerce and lead generation practices and related technologies.
• Strong attention to detail, extremely organized, and capable of managing projects with limited supervision.
• Knowledge of website design and UX best practices, and understanding of web development.
• Effective, proactive, and efficient communication skills.
• Comfortable working in a fast-paced, dynamic environment

Preferred Qualifications: Extensive experience with the Fullstory platform , familiarity with basic qual/quant research , strong understanding of how websites are developed and updated, including HTML, CSS, JavaScript and related front-end technologies , and working knowledge of mobile app development and related frameworks.

Working Conditions

• Range monthly salary: 10,000.00 MXN
• Work Environment: 100% Remote
• Schedule: Part-time employment.

Benefits

• IMSS Health Insurance
• Christmas bonus (Aguinaldo)
• Mental health support
• Up to 3 days of sick leave with full pay
• Vacation bonus equivalent to 25% of the corresponding vacation days
• Professional Growth & Upskilling Opportunity

Why Join Us?

• You will report directly to the COO, ensuring your strategies are heard, valued, and implemented without bureaucratic red tape. APPLY NOW!

Sueldo: Hasta $10,000.00 al mes

Pregunta(s) de postulación:

• Do you own a College Degree in Human Computer Interaction, UX Research, Digital Marketing, Digital Analytics, or other related field?

Experiencia:

• Web analytics: 1 año (Obligatorio)
• UX Experience: 1 año (Obligatorio)

Idioma:

• Inglés (Obligatorio)

Lugar de trabajo: Empleo remoto